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Policies

Enhancing Your Natural Look.

Botox / Fillers – Permanent Makeup – Laser Hair Removal

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REFUNDS

Our providers are paid via commission for their hard work. Under no circumstances do we provide refunds. We will review each case and offer in-store credit or products of similar value.

CHILDREN

While our team understands that you may have a childcare conflict, it is not permitted to bring your child to your appointment. This is a policy set in place due to do their safety, our insurance, and our Medical Advisor. No exceptions will be made. You will be asked to reschedule your appointment should your child(ren) come with you to Eau Claire Body Care. Thank you for your understanding.

AGE REQUIREMENT

Spa guests under the age of 18 must have a consent form signed by a parent or guardian prior to any treatment.

Permanent Makeup/Botox & Filler Age Requirement: All clients must be 18 years or older. No verbal or written consent by a guardian is accepted.

THE GIFT OF TREATMENTS

Gift cards are available in any dollar amount. They expire 1 year after purchase. They can be purchased in-store or online.

ARRIVAL

Please arrive 10-15 minutes early if it is your first visit. Paperwork is required prior to any new treatment.

LATE ARRIVAL

In order to remain on schedule for all of our clients, we may shorten your service time if you are late for your appointment. The regular service price will apply. If you arrive more than 10 minutes late to your scheduled appointment, you will be asked to reschedule.

CANCELING

Please provide a 24-hour notice if you need to reschedule an appointment. This ensures we can properly schedule our staff. We will charge the card on file 50% of the service fee you were scheduled for if this notice is not provided.

Please provide a 48-hour notice if you need to reschedule or cancel the following appointments: Permanent Cosmetics. If a 48-hour notice is not provided, the deposit will be forfeited. This ensures we can properly schedule our staff.

A notice for rescheduling appointment must be made or you will be charge.
 

PRODUCT RETURNS

We ask that you return a product within 30 days from the day of purchase, not used, for any reason. We will exchange the amount you paid for the product for an in-store credit or product exchange only, with no refunds.

GRATUITY

Our providers work hard to help achieve your desired results. While gratuity is optional and at your discretion, it is kindly accepted.

FOOD POLICY

We offer complimentary coffee, tea, sparkling, and water upon arrival. We strive to maintain a clean and professional environment for our clients. We ask that no food or meals be brought to the spa.

RIGHT TO REFUSE SERVICE

If our service providers feel it is unsafe to perform scheduled service the day of your appointment for any reason we will let you know immediately.

Testimonials

Sallie R

Sallie R

Der Thor

Der always does a great job!

Jen D

Jen D

Venue

I'm so happy to find MY place to take care of ME from top to bottom! The most caring, professional staff and quality work! Thank you, ECBC!

Cammi H

Cammi H

Molly Rodriguez

Molly was amazing! It was my first time in Eau Claire Body Care and she made me feel so comfortable. She offered different treatments that I may be interested in for my body. At the end of the visit she explain what products would be good for my skin. Eau Claire Body Care was clean and staff were all friendly! Would recommend to all!

Maddy R

Maddy R

Der Thor

She was very great at giving advice about my brows and future maintenance with them! Will definitely be back to see her

Tina L

Tina L

Molly Rodriguez

Molly doesn’t F around, love my results and excited to return❤️

Annie B

Annie B

Brianna West

Brianna did an amazing job on my eye liner, could not be happier

Nya D

Nya D

Venue

Der is super sweet and chill. I love that she is a perfectionist and so detailed in her work.

Ciara L

Ciara L

Venue

Very clean and friendly facility!

Brianna West

She was fast and exceptional

Ashton L

Ashton L

Venue

This was my first ever waxing experience, I got the Brazilian with Brianna and it was super fast. I got there about ten minutes early and she got me in right away. I was out about 20 minutes later, she was extremely friendly and professional. Answered any and all of the questions I had and talked me through the entire process. I will definitely be booking with her for any of my future waxes

Danni t

Danni t

Venue

Love this place! Staff is amazing and great atmosphere.

Der Thor

Der is absolutely wonderful and talented! Thank you for doing an amazing job with my eyebrows, I absolutely LOVE them!!!

Nicole D

Nicole D

Bethany Reber

Absolutely fabulous!!!! Very professional, thorough and made it as painless as a Brazilian can possibly be.

Renee M

Renee M

Venue

Professional, good customer service.

Brianna West

Very professional, friendly. Knowledge

Kristin S

Kristin S

Venue

The staff is always great and I love visiting

Ashley Rogge

Service was amazing, Ashley is so sweet and thorough

Cindy S

Cindy S

Venue

Lovely space, Got my brows micro bladed here also

Ashley Rogge

My first experience with laser removal, she made the process comfortable and light hearted (I did lower leg and full brazillian), explaining what was happening along the way.

Jenna S

Jenna S

Der Thor

Another great job by Der! So happy with my appointment!

REVIEW OUR CLINIC

We are honored to have you as a customer and value what you have to say about your experience with us.

CALL 715.598.1759

Our Address

2186 East Ridge Center St, Suite 2186
Eau Claire, WI 54701 • Get directions.

Email info@eauclairebodycare.com

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